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Frequently Asked Questions
Our 200ml room diffuser refills gently release scent for over 4 months when maintained with proper care and attention.
For best results, remember to flip the reeds every few weeks or when the scent begins to fade to maintain the flow of fragrance.
We do not provide packaging with our diffuser refills to minimise environmental impact.
The refills come in 200ml glass bottles that can be poured directly into your existing reed diffuser. The bottles can then be recycled along with the postal packaging.
If you are purchasing an item as a gift, we recommend exploring our range of luxury reed diffusers, supplied with gift-ready packaging.
Our reed diffuser refills should work perfectly well with most diffuser bottles.
For best results, empty any leftover oil before refilling. Mixing oils can sometimes change the scent or how well the reeds absorb and disperse the fragrance.
Our reeds are crafted from eco-friendly natural fibres which are less prone to clogging than rattan diffuser reeds, making them a great option for long-lasting scent.
However, to maximise the effectiveness of your reed diffuser refill, you may wish to replace the reeds every few months.
For this reason, we offer a set of 10 high-quality replacement diffuser reeds if you are looking to freshen up an existing diffuser alongside our reed diffuser refills.
We take an awful lot of pride in the production of our award-winning scents and strive to create the best reed diffusers and reed diffuser refills in the UK.
However, we’re the first to acknowledge that scent preference is subjective.
So - If you're not completely satisfied, we’ll honour the option of a hassle-free return or exchange within 30 days of purchase, no questions asked.